Description
Use the evaluation process to prove the value of training. Evaluation is the key component to proving the value of training. Make Training Evaluation Work is structured to allow both selective exploration of the topic by seasoned professionals and a beginning-to-end learning experience for the less experienced. All readers will benefit from the included assessment tools, templates, and resources.
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Phillips, chairman of the ROI Institute, exposes the challenges and myths surrounding training evaluation, then shows how to start, organize, develop, and integrate evaluation data into an organization. He tells how to select the right evaluation model, get needed expertise and resources, and communicate results, and gives advice on overcoming manager resistance and avoiding potential ethical problems. Numerous assessment tools and templates are included, making the book useful for both seasoned professionals and students. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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