Description
Looks at how surveys are used in leading organizations and how they are likely to be used in the future, with contributions from professionals at companies such as IBM and the US Office of Personnel Management. Examines elements common to the survey process as well as special topics, and offers guidelines on areas including setting expectations, conducting surveys of international employees, and linking results to business performance. For those in industrial and organizational psychology, human resources, and market research. Annotation c. by Book News, Inc., Portland, Or.
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With escalating demands upon research and assessment growing morevaried, surveys are now used to assess and drive organizationalchange by examining company performance, customer and employeesatisfaction, empowerment, and key aspects of corporateculture. With Organizational Surveys, you'll learn how to: * Drive change with surveys * Use 360* feedback * Set expectations of results * Deal with ethical concerns * Facilitate feedback, action-planning, and follow-through . . .and much more! No other book approaches this collection's range and specificity,or its emphasis on actual practice in organizations. It's yourindispensible toolbox for assessment and change!
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