Description
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.
Read More
Draws on insights from the latest research, best practices from successful organizations, and the views of leading industrial and organizational psychologists to explore the shifts in demographics, economics, regulations, technology, and values and how they affect the practices employed by human resource managers and organizational psychologists. Addressing specific human resource functions aimed at enhancing effective performance and the individual's sense of personal and social fulfillment, examines the assumptions that underlie traditional practices and reveals areas where new realities demand new strategies and innovations. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Read Less