Description
In Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short-term results and long-term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty-two successful leaders who “lead with questions,” this important book reveals how to determine which questions will lead to solutions in today’s complicated business world.
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Marquardt (human resources development, George Washington U.) is convinced that asking questions and listening to the answers is a lost art, particularly in business management. Working from experience consulting with executives and extensive interviews, Marquardt examines the benefits of developing a business culture in which appropriately-asked questions elicit the information leaders need to make good business decisions. Through a series of scenarios, tips and exercises, Marquardt demonstrates how asking questions effectively generates the flow of important information often withheld from those at the strategy-making level. He gives applications such as managing individuals and teams, and using questions rather that answers without substance to shape strategy and enable needed changes. An appendix includes training programs and biographies of those interviewed. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)
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