Description
Featuring practical guidance and analytical analysis, this work reviews the role of information systems in public sector reform and includes case studies from USA, UK, Europe and developing countries.
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Seventeen chapters, presented by Heeks (information systems, U. of Manchester, UK) focus less on what reforms of government are needed (believing that Osborne and Gaebler's book Reinventing Government (1992) mostly covered that topic sufficiently), instead focusing on the question of how those reforms can be carried out using information technologies. Taking an international perspective, the authors offer a perspective on reform and present case studies in the fields of management information systems, extra-organizational information systems, national planning for information age reform, and organizational planning for information reform. The case studies come from three African nations, the United States, Ecuador, Sweden, Barbados, the United Kingdom, and other countries. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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