Description
Outlines management skills based on leadership and teamwork for veterinary practitioners and students, covering skills such as understanding group needs, communication, effective teaching, internal promotion, situational leadership, setting examples, and continuous quality improvement. Includes highlighted key ideas, checklists of concepts and goals, implementation steps, chapter reviews, and leadership calibration instruments and skills handouts. The book is identified as "volume 1," but there's no indication of the content or number of projected volumes. No index. Annotation c. by Book News, Inc., Portland, Or.
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This is the first volume of a multi-volume set of veterinary practice leadership and management resources. Veterinarians will discover the concepts and tools that can enable them to help the staff in their practices develop into a team, one that eagerly responds to changes in the marketplace and is committed to improvement. Catanzaro has written in pragmatic terms about: the attitudes that promote a sense of teamwork; evaluating and developing your own leadership skills; the structure of a successful group; communication techniques; and Continuous Quality Improvement--all with an eye on the special circumstances and dynamics within veterinary practices. Appendices include a glossary of terms, leadership calibration instruments, summary leadership skill sessions, and suggestions for additional reading. The next volume in the series will address key programs to enhance net income.
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