Implementing Global Performance Measurement Systems
Books / Hardcover
Books › Business & Economics › Training
ISBN: 078794744X / Publisher: Pfeiffer, November 1999
Business scholars from Dell University, the breeding ground for the computer company it is named after, describe a step-by-step process to create a system for measuring performance in a business. They explain how to make fact-based decisions on improving training and performance; plan, design, implement, and manage a measurement system; set training priorities and goals; and accomplish other achievements. The CD contains and tools and templates, and requires Windows. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Do have the necessary ingredients to measure performance?Follow the recipe in this easy-to-use, easy-to-understand guide focused specifically on performance measurement-and create the system your organization needs to measure performance, now and in the future.This book is what every human resource development professional has been asking for:A simple, user-friendly, cookbook approach to all the steps involved in measuring performanceEasy access to current, relevant, and reliable training, business, and financial information Help with making the fact-based, data-driven training- and performance-related decisions that all HRD professionals have to makeA guide to designing, implementing, and managing a performance measurement systemA set of generic, customizable templates, tools, job aids, and techniques included on CD-ROMWith an ever-increasing demand for accountability in training and employee educational programs within organizations, businesses must meet stated goals by providing training that is based on stated company goals and objectives. This guide not only provides you with a means to measure progress and ongoing performance, it also links that measurement to the success of your organization. You'll also get the unique global perspective of authors Tesoro and Tootson, who offer pointers on how to measure performance in international settings as well as a tool-packed CD-ROM which contains a "return-on-investment (ROI) calculator."What's the recipe for success? This cookbook approach to evaluating and measuring ongoing performance has everything you need.There may be other books on performance improvement . . . but this is the only book that will provide you with a step-by-step process as well as a CD-ROM with all the tools and templates you'll need for creating an effective and easy-to-use system for measuring performance.You'll use this book to:Make fact-based business decisions related to training and performance improvementPlan, design, implement, and manage an effective performance measurement systemSet training priorities and goalsCompare forecast and actual dataLink training metrics with business metricsIncrease your credibility and your contributions within your organization
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