Description
Intended for trainers and HR directors, this book introduces the principles of the performance consulting process for evaluating workplace performance gaps, designing solutions, and recognizing problems that can't be solved. The author asserts that human performance improvement focuses on accomplishments, finds the root cause of performance gaps, and does not jump to conclusions. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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Human Performance Improvement (HPI) is a growing area of expertise among workplace learning professionals. This book provides a basic guide for those with little or no background in HPI and presents only the information you need to know to be successful and gain a foothold in this important discipline. You will find practical examples, checklists, and other tools to aid in understanding as you move along the path to becoming a valued HPI practitioner in your organization.
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