Description
A reference primarily for managers who are not quality managers, describing management, techniques and tools. The topics include organizing and planning, pharmaceutical product quality, supplier surveillance, foundry technology, process capability studies, dimensional inspection equipment, and food process control. The date of the first edition is not noted, but the second contains 21 new chapters, and has been substantially revised. Annotation c. by Book News, Inc., Portland, Or.
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"Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters."
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