Continual Service Improvement Book (Itil)

Continual Service Improvement Book (Itil)

Books / Paperback

BooksBusiness & EconomicsMarketingMultilevel

BooksBusiness & EconomicsManagement

ISBN: 0113310498 / Publisher: The Stationery Office, May 2007

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Description

Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this title also deals with issues surrounding service retirement. Read More
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Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

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