Kaye, who runs a company that develops and delivers talent management solutions, and Jordan-Evans, an executive coach and consultant who specializes in engagement and retention, identify 26 strategies managers can use to retain employees by caring about, appreciating, nurturing, recognizing, challenging, understanding, and respecting them. Drawing on exit interviews, focus groups, and the internet, they present one strategy for each letter of the alphabet, related to work-life balance, expanding career options, not being a jerk, having fun, mentoring, encouraging passion, rewarding, providing space, listening, sustaining wellness, and other ideas. This edition has been revised and updated and includes more international examples, updated to-do lists and stories about losing solid performers, opening questions, and tips for managers of managers. Annotation ©2014 Ringgold, Inc., Portland, OR (protoview.com)
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Retaining top talent and making sure employees feel engaged and appreciated is a perennial concern for every business. With over 710,000 copies sold globally, comes the fifth edition of this bestselling book by Beverly Kaye and Sharon Jordan-Evans. Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies—from A to Z—that managers can use to address their employees’ real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love ’Em or Lose ’Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.
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