Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results
Books / Paperback
Books › Business & Economics › Project Management
ISBN: 0814474160 / Publisher: Amacom Books, August 2007
Writing in a conversational yet informative style a cut above the typical jargon-filled sales propaganda, Mersino, a management consultant, introduces basic concepts of emotional intelligence and shows how to apply them to lead project teams and build relationships among project stakeholders. Once the "village idiot" as far as emotional awareness, he now offers guidance on using principals of emotional intelligence to avoid emotional breakdowns, manage conflict, communicate more effectively, and inspire high morale. A section of about 30 pages of appendices provides checklists, sample forms, lists of print and nonprint resources on emotional intelligence, and brief descriptions of six assessment instruments. The author teaches at Northwestern University. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)
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Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn’t enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They’ll learn how to: • Set the tone and direction for the project• Communicate effectively• Motivate, inspire, and engage their team• Encourage flexibility and collaboration• Deal productively with stress, criticism, and change• Establish the kind of high morale that attracts top performers• And more. The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most care fully orchestrated project can fall apart. This indispensable guide gives project managers the tools they need to create winning teams and get the job done right and on time.
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