Maximizing the Value of 360-degree Feedback: A Process for Successful Individual and Organizational Development
Books / Hardcover
Books › Business & Economics › Management
ISBN: 0787909580 / Publisher: Jossey Bass, March 1998
A reference to the 360-degree feedback process for assessing and improving employee performance. Explains how it can be used to improve individual and organizational performance, capture customer input and link it to strategy, contribute to establishing a continuous learning culture, understand cultural assumptions that may influence performance in different countries, and track progress. Makes no claims about making coffee or emptying waste baskets. Annotation c. by Book News, Inc., Portland, Or.
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The comprehensive guide to 360-degree feedback from the Center for Creative Leadership In the network economy, growing intellectual capital is the key to increasing market value. In Maximizing, Tornow, London, and their associates demonstrate the power of 360-degree feedback for developing managers, renewing organizations, and building learning cultures. Drawing on years of experience and state-of-the-art research, the authors have crafted a highly useful and practical book which provides us with a thorough understanding of this invaluable organizational tool. --Leo Burke, director, College of Leadership and Transcultural Studies, Motorola University Despite the burgeoning popularity of 360-degree feedback for rating work performance, few people have a detailed understanding of how it can be used to enhance, even maximize, individual and organizational development. This standard-setting manual draws on the twenty-eight-year expertise the Center for Creative Leadership brings to the subject to give HR managers, consultants, and systems designers the big-picture guidance they need to determine if 360-degree feedback is right for their organization and, if so, to implement it. Readers will discover how they can use 360-degree feedback as a tool for achieving a variety of objectives such as communicating performance expectations, setting developmental goals, establishing a learning culture, and tracking the effects of organizational change. Comprehensive guidelines show how 360-degree feedback can be designed to maximize employee involvement, self-determination, and commitment. Includes case examples and a bevy of instructive instruments.
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