As e-mail sweeps the nation, it builds a gap between the rich and the disadvantaged. Here are recommendations to make e-mail accessible to all.
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A study looking at the societal implications of e-mail technology and the diverging trends in access, based on income and education, that are widening the gap between an information elite and those at a disadvantage. Details the social benefits of on-line communities and implications for global democratization, and addresses the technical and economic aspects of putting a US national policy for universal access into operation. Includes an appendix of notes on interviews of key participants at five civic network sites. Annotation copyright Book News, Inc. Portland, Or.
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