IT Service Mangagement
Books / Paperback
Books › Business & Economics › Management
ISBN: 0952470640 / Publisher: The Stationery Office Books, August 2001
A pocket-sized reference book for anyone going for qualifications, or working in, IT service managem...
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A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.
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