Can a better application of organizational theory improve the healthcare industry? Borkowski (health policy and management, Florida International U.) certainly believes so, and provides students, as well as managers and other professionals an analysis of the theories and concepts of organizational behavior and organizational theory within the context of the healthcare industry. Working at the level of individuals, she shows how organizational behavior applies to health care, describing content and process theories of motivation, theories of power and influence, theories of leadership, and comments on the diversity in health care along with a prevailing attitudes and perceptions. She describes intrapersonal and interpersonal issues such a stress and conflict management, then examines the workings of groups and teams and the process of organizational change. She also describes theories, strategies, and structures within organizational structures. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com) Read Less