This textbook discusses the various uses of business communication and details the production of written messages of different lengths, oral communication, and the reporting of case studies. Ethical, cultural, and technological dimensions of the subject are emphasized. Appendices include a formal case and an evaluation of its presentation. The authors teach business communication and management. Annotation (c) Book News, Inc., Portland, OR (booknews.com)
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This text presents balanced treatment of both the theory and applications of managerial communication. Content includes strong coverage of ethics, cross-cultural communication and the newest technological influences in communication. Unique, practical chapters on visual support of written and oral presentations are provided in addition to coverage on how to write and deliver a case analysis, meeting management, and report writing.Strong integrated coverage of technology continues throughout this edition. While communication concepts remain largely the same -- the technology that is used to communicate has changed and these changes are reflected in the fifth edition. Coverage of listening skills, intercultural communication, e-plagiarism, developing PowerPoint presentations, and writing instructions has been extensively enhanced.
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