The authors (cofounders of a software engineering consulting company) offer a primer on organization...
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The authors (cofounders of a software engineering consulting company) offer a primer on organizational improvement that is based on the concepts of the Shewhart cycle for planning and managing improvement. Three chapters discuss developing an improvement action plan, deploying new practices, and assessing improvement programs. The examples in the book all use the Software Engineering Institute's Capability Mature Model and Capability Maturity Model Integration frameworks. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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