Description
Allen (political science and criminal justice, North Georgia College & State U.) and Sawhney (management, Western Illinois U.) offer a textbook geared toward encouraging students to take a personal stake in their future roles in criminal justice services. It also asks them to examine their own views of what management is in the criminal justice field. The authors tackle an array of topics, including: the service quality approach, environmental influences, motivation and leadership, communication, police administration, courts, probation and parole, prisons and jails, security management, and conflict, power, and ethical issues. The book also may interest justice administrators. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)
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Emphasizes a forward-thinking approach to services in criminal justice administrationThis text uses a service-quality lens to address administration and management concepts in the criminal justice system, identifying the stakeholders and their roles within the service delivery process. Students and criminal justice administrators will come away with an understanding of how to respond to “customers” and to changing environmental factors, how to better address community needs, and how to respond appropriately to global and national dilemmas. This text encourages students to internalize the importance of their future role in providing high-quality and effective criminal justice services and challenges them to critique their own views on what constitutes management in this service sector.Key FeaturesComprehensive coverage includes a range of theoretical perspectives in criminal justice management and addresses both closed- and open-system approachesCase studies at the end of each chapter encourage students to apply the material learned to real-world situations they are likely to face in their careers“In the News” boxes help students see the practical implications of chapter concepts“Career Highlights” boxes describe various types of jobs in management and administration in the criminal justice field
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