Description
Provides a practical framework for understanding how the various departments and functions in an organization interrelate and shows how to manage this interaction to enhance the organization's effectiveness. Shows how managers can use organizational resources more efficiently, minimize departmental conflicts, and create a work environment that leads to better performance. Annotation copyright Book News, Inc. Portland, Or.
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In this classic book that launched the process improvement revolution, Geary A. Rummler and Alan P. Brache offer an expanded and updated set of practical, experience-based tools for managing organizations as systems and improving the processes that form a link between organization strategy and the individual. Through illustrative examples from such successful organizations as AT&T, GTE, Ford, and Motorola, Improving Performance provides a blueprint for managing change and enhancing organization and human performance.
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