Description
Presents pragmatic and effectives tools for understanding conflict, negotiating difference, and creating a balance among those who work in health care. Uses narrative, example, and theory to demonstrate techniques. Stories present problems, solutions, and outcomes achieved through interest-based negotiation. Of interest to physicians, hospital management, nurses, and policy leaders. Marcus is founding director of the Program for Health Care Negotiation and Conflict Resolution at the Harvard School of Public Health. First published in 1995. This paperback edition contains a new preface. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Winner of the 1995 CPR Institute for Dispute Resolution Book Prize Award for Excellence in Alternative Dispute Resolution American Journal of Nursing 1996 Book of the Year Award"The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book."--New England Journal of MedicineRenegotiating Health Care presents pragmatic and effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver, receive, administer, and oversee health care. The authors present practical methods and techniques giving all the players the knowledge and skills they need to put their work in perspective and create workable solutions.
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