The Complete Idiot's Guide to Great Customer Service

The Complete Idiot's Guide to Great Customer Service

By Karr, Ron and Blohowiak, Donald W.

Books / Paperback

Books › Business & Economics › Customer Relations

ISBN: 0028619536 / Publisher: Alpha, January 2003

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Description

Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation Read More
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Used - Very Good

Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$5.76

1 in Stock at Warehouse
Used - Good

Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$5.76

1 in Stock at Warehouse
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