Description
Although many books have been written on conflict in the workplace, few have addressed the feuds in...
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Although many books have been written on conflict in the workplace, few have addressed the feuds in executive offices that can cause debilitating division and rivalry throughout an organization. Guttman uses his experience as a consultant combined with surveys of more than 300 executive teams to show senior managers how to clarify individual roles and treat conflict as a business issue that can be channeled into a force for improving business results. The book also offers advice for effective electronic communication, and for minimizing damage caused by reckless email. Annotation (c) Book News, Inc., Portland, OR (booknews.com)
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