Description
Drawn from the pages of the Harvard Business Review, this collection of six case studies examines a...
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Drawn from the pages of the Harvard Business Review, this collection of six case studies examines a wide range of behavioral issues that could threaten productivity and morale, from verbal abuse to demeaning directives to employees whose emotions seem "on the edge." Each fictional case is followed by analysis by expert commentators, providing managers with varied insights into the challenging people issues regularly faced by management and possible ways to handle those challenges. No subject index. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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