The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)

The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)

By Reichheld, Frederick F. (EDT) and Cook, Scott D. (INT)

Books / Hardcover

Books › Business & Economics › General

ISBN: 0875847455 / Publisher: Harvard Business Review Press, November 1996

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Essays consider customer loyalty and the need for businesses to add evaluations, valuable services,... Read More
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Used - Very Good With Dust Jacket

Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

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