Description
A guide to effective business communication explains how to create mission statements, newsletters, and customer guarantees; conduct meetings; survey customers; and share one's corporate vision
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Motivate employees, boost sales, and provide the best customer service--with advice from a popular speaker and consultant. "Nothing in life is more important than communicating with each other. . .and this book is the very best I've read on the subject."--Og Mandino, author of The Greatest Salesman in the World. The Creative Communicator will appeal to the same readers who loved CARE Packages for the workplace. This uplifting book offers 399 easy-to-implement ideas covering all the bases of business communication, including ways to show everyday appreciation to clients and staff; tips for developing newsletters and brochures; using e-mail, voice mail, an dfaxes to send positive messages; and more.
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