Presented as a resource for managers responsible for global workforces, this volume presents advice and methods for management at the individual, interpersonal, and organizational levels. Nine chapters discuss such topics as organizational communication, using "global teams and work groups," conflict management, human resource systems, performance management systems, and leadership competencies. The CD-ROM contains checklists and forms referred to in the text. Annotation (c) Book News, Inc., Portland, OR (booknews.com)
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Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.
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