At America's Service: How Your Company Can Join the Customer Service Revolution

At America's Service: How Your Company Can Join the Customer Service Revolution

By Albrecht, Karl

Books / Paperback

Books › Business & Economics › General

ISBN: 0446393169 / Publisher: Grand Central Publishing, January 1992

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A new model for service-age management that views management itself as a service offers guidelines for implementing a leadership that is employee-focused and extensive examples of the philosophy at work Read More
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Used - Very Good

Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner’s name, short gifter’s inscription or light stamp.

$5.65

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Used - Good

Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

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2 in Stock at Warehouse
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