Accountability: Freedom and Responsibility without Control
Books / Paperback
Books › Business & Economics › Management
ISBN: 157675183X / Publisher: Berrett-Koehler Publishers, August 2002
The authors show how to transform a business by replacing the control and manipulation that typically characterize the workplace with personal accountability.
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Written in the form of a narrative about five strangers traveling on a transcontinental train, this book looks at the past 50 years of control-based initiatives for improving business performance, challenging conventional beliefs about the value of TQM, MBO, incentive programs, and other programs. It introduces practical guidelines for transforming control-based operations into freedom-based work environments where employees design their own jobs. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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