Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Books / Hardcover

BooksTechnology & EngineeringManufacturing

BooksBusiness & EconomicsManagement

ISBN: 0071418210 / Publisher: McGraw-Hill, July 2003

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Description

The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity. Read More
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Used - Very Good With Dust Jacket

Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.

$4.99

1 in Stock at Warehouse

Used - Good With Dust Jacket

Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

$4.99

1 in Stock at Warehouse

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